In order to provide you with products and services we need to gather personal and financial information about you. This includes information obtained from you or third parties, such as employers and credit reference agencies, fraud prevention agencies or other organisations.
This may include sensitive information about racial or ethnic group, physical or mental health, sexual life, criminal proceedings and offences.
You have the right to access information we hold about you. You can access a copy of these records by contacting us. Contact details are as follows:
or telephone on: 03301 020 220
Monday to Friday, 9am – 5:30pm
Calls to 03 numbers are charged as calls to normal landlines and are included in minutes allowances and call plans.
We are entitled to charge a fee for this service of up to £10. If any of the information we hold is incomplete or inaccurate please tell us and we will correct it.
Personal information will be kept for compliance and monitoring purposes. Information may be passed to other financial firms in the course of providing services. We may provide information to our regulators and their successor. We may also provide information to our auditors, professional advisers, and other firms within the Group.
We may from time to time contact you by post, fax or e-mail with details of products and services which may be of interest to you. If you would like to opt out of this please contact us at the above address.
We shall disclose information to relevant authorities where we are required to do so by law.
We are legally obliged to verify the identity of our customers and retain these records.
We will retain records after our business relationship has ended for legal and regulatory purposes.
OpenDoor is a trading style of Open Door (Legal Services) Ltd. Registered in England and Wales, Company number 5026584. Open Door (Legal Services) Ltd is a company Authorised and regulated by the Solicitors Regulation Authority and registered as a licensed body (ABS) under licence number 607880.