Useful Links

Gov.uk links

The Gov.uk site is the place to find information from government departments on a range of topics.

The links below provide a point of reference on the 2014 Care Act, healthcare and other related information.

https://www.gov.uk/government/publications/care-act-2014-part-1-factsheets

https://www.gov.uk/government/publications/care-act-2014-statutory-guidance-for-implementation

https://www.gov.uk/government/publications/care-and-support-whats-changing/care-and-support-whats-changing

These links cover Information on the changes introduced by the Care Act 2014.

 

Information about Continuing Healthcare and Funded Nursing Care

https://www.gov.uk/government/publications/national-framework-for-nhs-continuing-healthcare-and-nhs-funded-nursing-care

 

The Court of Protection makes decisions on applications which involve people who lack mental capacity.

https://www.gov.uk/court-of-protection

 

A ministerial department – leading, shaping and funding health and care in England.

https://www.gov.uk/government/organisations/department-of-health

 

The Office of the Public Guardian (OPG) protects people in England and Wales who may not have the mental capacity to make certain decisions for themselves, such as about their health and finance

https://www.gov.uk/government/organisations/office-of-the-public-guardian

 

Regulatory bodies

Here you’ll find links to a number of regulatory bodies who oversee the landscape of healthcare provision from a number of viewpoints.

 

The independent regulator for health and adult social care providers, including care homes.

http://www.cqc.org.uk/

 

The General Medical Council regulates the training, registration and fitness to practice of all Doctors in the UK.

http://www.gmc-uk.org/

 

The independent consumer champion for health and social care. Representing the public’s view on healthcare by gathering views on health and social care at both local and national levels and feeding these into local health commissioning plans.

http://www.healthwatch.co.uk/

 

The Health and Care Professions Council regulates and develops policy for health and social care professionals, including social workers, occupational therapist, paramedics amongst many others.

http://www.hpc-uk.org/

 

Monitor is the independent regulator of NHS foundation trusts, and also sector regulator for health services in England. The job of a sector regulator is to look after the interests of consumers in their sector, so Monitor’s main duty is to protect and promote the interests of NHS patients.

https://www.gov.uk/government/publications/about-monitor-an-introduction-to-our-role

 

The Nursing and Midwifery Council regulates nurses and midwives in England, Wales, Scotland and Northern Ireland.

http://www.nmc-uk.org/

 

Complaints

Links to advice on who to contact, and how to do it, if you or someone you know needs to make a complaint about a service in relation to healthcare.

 

Extremely useful guides from the CAB detailing how to complain about a health or social care provider.

https://www.citizensadvice.org.uk/healthcare/nhs-and-social-care-complaints/

 

Local Government Ombudsman: Investigates complaints about councils and some other authorities and organisations, including education admissions appeal panels and adult social care providers (such as care homes and home care providers).

http://www.lgo.org.uk/

 

The Parliamentary and Health Service Ombudsman investigates complaints that individuals have been treated unfairly or have received poor service from government departments, other public organisations and the NHS in England.

http://www.ombudsman.org.uk/

 

Miscellaneous

These links provide a useful top level resource on the matters we’ve covered already.

 

BBC’s care calculator – a useful tool to get a quick overview on what you need to think about and how much you may need to pay.

http://www.bbc.co.uk/news/health-31004434

 

Useful statistical analysis of the numbers of individuals receiving Continuing Healthcare funding, as broken down into Clinical Commissioning Groups and Regions.

http://www.hscic.gov.uk/catalogue/PUB13345

 

The King’s Fund is an independent charity working to improve health and health care in England. A think tank which influences policy and practice through research and analysis.

http://www.kingsfund.org.uk/

 

The official gateway to NHS organisations on the internet.

http://www.nhs.uk/Pages/homepage.aspx

 

A simple guide to the organisational structure of the NHS.

http://www.england.nhs.uk/wp-content/uploads/2014/06/simple-nhs-guide.pdf

 

Charities & organisations providing advice

There are a number of charities and other organisations who provide services and advice on healthcare for the elderly. Some you may be familiar with, others are definitely worth a visit.

 

 

Self help guides from the Citizens Advice Bureau.

http://www.adviceguide.org.uk/

 

The Age Action Alliance brings together older people and cross sector organisations to work together to celebrate the opportunities and address the challenges of our ageing demographics.

http://www.ageactionalliance.org/

 

The country’s largest charity dedicated to helping everyone make the most of later life, providing companionship, advice and support for older people.

http://www.ageuk.org.uk/

 

A membership organisation which is the leading support and research charity for people with dementia, their families and carers.

http://www.alzheimers.org.uk/

 

Providing expert advice and support to carers.

http://www.carersuk.org/about-us

 

The Dementia Action Alliance brings together organisations across England committed to transforming the lives of people with dementia and their carers.

http://www.dementiaaction.org.uk/

 

Action on Elder Abuse is a multi-disciplinary membership organisation focusing exclusively on preventing the abuse of older people.

http://www.elderabuse.org.uk/

 

First Stop Advice is a comprehensive one-stop advisory service for older people, their families and carers covering housing, care, money and rights. First Stop Advice is a free service provided by the Elderly Accommodation Counsel.

http://www.firststopcareadvice.org.uk/

 

The national body for Home Improvement Agencies and Handypersons Services helping elderly and vulnerable people life safely in their own homes.

http://www.foundations.uk.com/home/

 

A charity that offers expertise for older people on social care, benefits, befriending and other social support through their advice service.

http://www.independentage.org/

 

A national charity which exists for the benefit of older people in residential care, as well as their families and friends left behind at home.

http://www.relres.org/who-we-are.html

 

A free, confidential helpline providing information, friendship and advice to older people, open 24 hours a day, every day of the year.

http://www.thesilverline.org.uk/

 

A not for profit organisation aiming to assist consumers and their families in finding trusted, accredited financial advisers who understand financial needs in later life.

http://societyoflaterlifeadvisers.co.uk/

 

Symponia is a national membership organisation of financial and legal care fees planning advice professionals.

http://www.symponia.co.uk/

 

Free, independent and practical guides about caring for older people across the UK

http://www.which.co.uk/elderly-care

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